How long does an order take to deliver?
Orders generally require a processing time of 1-2 business days before they are shipped. Shipping times can vary from 2-5 business days, depending on the shipping option you selected at checkout.
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Shipping & Delivery
Can I modify my order after it's been placed?
We are able to accommodate modifications to your order provided it has not yet been shipped from our fulfillment center. Once the order has been processed and dispatched, we are unable to make any changes. If you need to modify your order, please co
How can I check the status of my order?
Upon shipment of your order, you will receive an email with the tracking details. Additionally, you may log into your account on our website to check the status of your orders at any time.
Can I track my package?
Yes, you may track your packages using the tracking details provided in the email sent once your order has been shipped by our fulfillment center. If you did not receive that email, please contact us at [email protected] for assistance.
Where does Redan ship from?
All of orders are shipped from the United States.
What do I do if I receive the wrong order?
Should you find yourself in the unfortunate situation of receiving an incorrect item, please reach out to us at [email protected] as soon as possible. Kindly include a photo of both the received items and the item you were expecting.