Redan

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Should you find yourself in the unfortunate situation of receiving an incorrect item, please reach out to us at&#xA0;<span style="text-decoration:underline;"><a href="mailto:connect@redan.club">support@redan.club</a></span> as soon as possible. Kindly include a photo of both the received items and the item you were expecting.</span>&#xA0;</p>

Should you find yourself in the unfortunate situation of receiving an incorrect item, please reach out to us at support@redan.club as soon as possible. Kindly include a photo of both the received items and the item you were expecting.

What do I do if I receive the wrong order?

Shipping & Delivery

What is Redan?

How did Redan start?

Why is Redan different?

General Information

What standards does Redan expect from members?

What is the code of conduct for Redan members?

Can I charge purchases directly to my Redan account?

Are Redan events members-only?

How do I handle membership-related questions?

Can I refer prospective members to join Redan?

How does the membership referral process work?

Can I cancel my membership?

Are membership fees refundable?

Is there a list of clubs that Redan members can access?

How can I request tee times?

Are there any limits to how many rounds members can play?

What is Redan's policy for booking tee times?

Membership

What are Curated Experiences?

How do I book a Curated Experience?

Are these experiences customizable?

Can I bring guests on these experiences?

What’s included in the price?

How far in advance should I book my Curated Experience?

What happens if my plans change? Is there a cancellation policy?

Can Redan help arrange transportation for international experiences?

Are there options to upgrade my experience?

How do I stay updated on new Curated Experiences and availability?

Curated Experiences

What is The Redan Club Series?

What are Redan Signature Events?

What is The Redan Table?

What are Curated Art & Culture events?

What are Redan House events?

Are Redan Events open to guests?

Can Redan Events be customized to my preferences?

What’s the difference between The Redan Club Series and Redan Signature Event?

Do I need to arrange transportation for Redan Events?

What is the cancellation policy for Club Series events?

What is the cancellation policy for Signature Events?

What is the cancellation policy for Redan Table and Lifestyle Series Events?

If I have to cancel an event reservation but know another member who wants my spot, can I transfer it to them?

Redan Events

What is the return and exchange policy for Redan clothing and accessories?

What are store credits?

What do I do if I received a damaged item?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

Where does Redan ship from?

What forms of payment does Redan accept?

I have a general question about my order.

Orders & Payment

I want to collaborate with Redan. Who do I contact?

Collaborations & Partnerships

What do I do if I receive the wrong order?Updated 3 months ago