We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original pa

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><style type="text/css" id="isPasted"></style><style type="text/css"></style></p><p>We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.</p><p>To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.</p><p>You may initiate your return <a href="https://redan-club.loopreturns.com/#/"><u>here</u></a>.</p><p>If your return is accepted, we&apos;ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.</p><p>You can always contact us for any return questions at <a href="mailto:support@redan.club">support@redan.club</a>.</p><p><strong>Damages and Issues</strong><br>Please inspect your order upon reception and contact us immediately if the item is defective or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.</p><p><strong>Exceptions / Non-returnable Items</strong><br>Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.</p><p><strong>Exchanges</strong><br>The fastest way to ensure you get what you want is to return the item you have and follow the instructions in the app to facilitate an exchange. You may initiate your exchange <a href="https://redan-club.loopreturns.com/#/" id="isPasted"><u>here</u></a>.</p><p><strong>European Union 14-day Cooling Off Period</strong><br>In addition to the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You&#x2019;ll also need the receipt or proof of purchase.</p><p><strong>Refunds</strong><br>We will notify you once we&#x2019;ve received and inspected your return, and let you know whether a refund is approved. If approved, we will issue a credit to your Redan account in the amount of your original purchase. This credit can be applied toward any future purchases.</p><p>If more than 15 business days have passed since we&#x2019;ve approved your return, please contact us at <a href="mailto:support@redan.club">support@redan.club</a>.</p>

What is the return and exchange policy for Redan clothing and accessories?

Store credits are an alternative to refunds for items that are returned but not eligible for a cash refund. These credits can be used to purchase any items from our store.Please note that store credits do not expire, can be used at any time, and hold

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:1023,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:13624051},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;\&quot;Store credits are an alternative to refunds for items that are returned but not eligible for a cash refund. These credits can be used to purchase any items from our store.\n\nPlease note that store credits do not expire, can be used at any time, and hold the same value as cash.\&quot;&quot;}">Store credits are an alternative to refunds for items that are returned but not eligible for a cash refund. These credits can be used to purchase any items from our store.<br><br>Please note that store credits do not expire, can be used at any time, and hold the same value as cash.&#xA0;</span></p>

What are store credits?

In the unfortunate event that your order arrives damaged, please contact us at support@redan.club as soon as possible, including a photo of the damaged product(s). Our team is dedicated to addressing your concerns and will work diligently with you to

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style>In the unfortunate event that your order arrives damaged, please contact us at <a href="mailto:support@redan.club">support@redan.club</a> as soon as possible, including a photo of the damaged product(s). Our team is dedicated to addressing your concerns and will work diligently with you to resolve the issue.&#xA0;</p>

What do I do if I received a damaged item?

Redan

Refunds, Returns, and Exchanges

What is Redan?

How did Redan start?

Why is Redan different?

General Information

What standards does Redan expect from members?

What is the code of conduct for Redan members?

Can I charge purchases directly to my Redan account?

Are Redan events members-only?

How do I handle membership-related questions?

Can I refer prospective members to join Redan?

How does the membership referral process work?

Can I cancel my membership?

Are membership fees refundable?

Is there a list of clubs that Redan members can access?

How can I request tee times?

Are there any limits to how many rounds members can play?

What is Redan's policy for booking tee times?

Membership

What are Curated Experiences?

How do I book a Curated Experience?

Are these experiences customizable?

Can I bring guests on these experiences?

What’s included in the price?

How far in advance should I book my Curated Experience?

What happens if my plans change? Is there a cancellation policy?

Can Redan help arrange transportation for international experiences?

Are there options to upgrade my experience?

How do I stay updated on new Curated Experiences and availability?

Curated Experiences

What is The Redan Club Series?

What are Redan Signature Events?

What is The Redan Table?

What are Curated Art & Culture events?

What are Redan House events?

Are Redan Events open to guests?

Can Redan Events be customized to my preferences?

What’s the difference between The Redan Club Series and Redan Signature Event?

Do I need to arrange transportation for Redan Events?

What is the cancellation policy for Club Series events?

What is the cancellation policy for Signature Events?

What is the cancellation policy for Redan Table and Lifestyle Series Events?

If I have to cancel an event reservation but know another member who wants my spot, can I transfer it to them?